We believe that our more than two decades of success can be traced back to our commitment to the key elements of our business. Each client is assigned a dedicated and experienced Account Manager who will be assigned to oversee the daily workflow for the entire practice. Each Account Manager reports directly to the CEO and is your direct link to the entire MRI team including Operations, Customer Service and Business Development. Any member of our management team is available to assist with any client account or reimbursement issue that may arise. Once you select MRI as your revenue cycle management partner, the following seamless process will take place:
Onboarding
- Dedicated implementation team
- Structured and laid out meeting to establish checklists and milestones for seamless transitions
- Revenue projection for accurate planning
- Dedicated credentialing to ensure uninterrupted reimbursement
- Certified coders will handle the coding transition
- Constant coding feedback to identify trends and maximize reimbursement
Verifying Data
- Proprietary process to ensure optimal reimburse for every patient seen
- Addendum process to ensure all charts are coded and documented before claim sent
- Utilization of GE claim scrubbing to ensure claims sent are accepted 1st time
- Able to interface with any system
Coding
- Utilize only CPC
- Auditing safeguards
- Internal auditing to identify trends to maximize cash flow
Claim Submission
- We drop bills daily
- Monitor claim status daily
- Each EOB is verified to ensure you are being reimbursed at correct amount
- Inbound bilingual Customer Service
- 99% claim adjudication rate within 120 days